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Skan Resource Center

At Skan, we want you to have the best possible advice and resources for your business process discovery and achieving operational excellence.

Use the resources below to learn how process intelligence can help your organization “Be Greater.” Explore blogs, case studies, analyst reports, videos, and more.

The Key to Automation Success

Skan's most recent publication explores the 4 key steps of the automation journey and common challenges organizations face on their quest for digital transformation.

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Process Intelligence Playbook

Process Intelligence is revolutionizing the way enterprises are leveraging their digital transformation efforts, while...

Employee Benefits Insurance Provider Case Study

HFS Research interviewed a global employee benefits insurance provider to learn why they turned to Skan’s Process...

How Automation Can Improve Productivity for Corporate Teams

In this knowledge sharing webinar, we give a behind the scenes look on how companies have been able to monetize...

How Can Skan Improve Your Business?

Watch our latest video that explains how Skan helps customers truly understand their processes so they can plan digital...

7 Essential Tips to Know Before Automating

Automation can be a valuable technology, but it's critical to understand your options as you look to transform...

Whitepaper Reveals Key to Automation Success

Looking to automate or struggling to achieve results with your existing automation? Look no further.  

From...

Case Study in Insurance Claims

Watch Jennifer Faria, Digital Enablement & Automation Services, AVP of FM Global, explain how they optimized their...

Case Study in Legal Services

In a conversation with HFS Research, Skan's client, a provider of legal products and solutions, explained how Skan's...

HFS Fireside Chat on Process Intelligence

On this special Fireside Chat, HFS CEO Phil Fersht talks with Avinash Misra, CEO at Skan about the evolution, digital...

Building Continuous Improvement into Digital Tools

In this session from the Continuous Improvement Digital Summit 2022, Bojan Bujak, Director of Process Management at...

IDC Spotlight on Process Mining and Task Mining

A recent IDC Spotlight explores how “process and task mining can provide information vital to improving business...

How Skan Can “X-Ray” Your Organization’s Processes

Just like a surgeon X-rays a patient to identify the problem before operating, Skan can “X-ray” your organization’s...

Skan Named Leader in NelsonHall NEAT Report

NelsonHall has identified Skan as a leader in the desktop process discovery space.

The NEAT tool allows strategic...

Skan Named Hot Vendor by HFS Research

HFS Hot Vendors are an exclusive group of emerging players, each with a differentiated value proposition for the HFS...

Understand your core requirements to pick the best partner says Skan client 

HFS connected with one of our clients, a provider of legal products and solutions, to discover how Skan’s process...

4 Takeaways from Fireside Chat: Digital Tools in Continuous Improvement

On Tuesday, June 7th, 2022 Skan sponsored a fireside chat on “Building Continuous Improvement into Digital Tools,” in...

Save Money, Increase Efficiency, Optimize Processes, and Exceed Customer Expectations with Digital Transformation

What is the first thing that comes to mind when you think of digital transformation? For the CIO or CTO, digital...

Skan's Opportunity to Be Greater

As with  every  year,  every  company  will face many challenges  and  have  the opportunity to  overcome  them.  2021...

4 Takeaways From Fireside Chat on Practical AI in Business

On November 9th, 2021, PlugANDPlay hosted Skan's fireside chat on “A Practical Overview of Artificial Intelligence for...

Scaling Process Automation

Welcome to part 5 of an ongoing series of blog posts demystifying “process intelligence” - the terms, the technologies,...

4 Takeaways from Fireside Chat on Data-Driven Automation

Last week, Skan hosted a fireside chat on “Finding the Right Automation Opportunities with Data-driven Insights”. The...

Summary of Keynote at the Reuters Insurance AI and Innovative Tech

Skan had an exciting opportunity to present one of the keynotes at the annual Reuters Insurance AI and Innovative Tech...

Building Process Transparency

Welcome to part 4 of an ongoing series of blog posts demystifying “process intelligence” - the terms, the technologies,...

The Pros and Cons of Task Mining

Welcome to part 3 of an ongoing series of blog posts demystifying “process intelligence” - the terms, the technologies,...

What’s Wrong with Process Mining?

Welcome to part 2 of an ongoing series of blog posts demystifying "process intelligence" - the terms, the technologies,...

Why Manual Process Discovery Doesn’t Work

Welcome to part 1 of an ongoing series of blog posts demystifying "process intelligence" - the terms, the technologies,...

4 Takeaways From Fireside Chat on Insurance Process Optimization

Earlier this week, Skan hosted a fireside chat on "The future of Insurance Process Optimization". The conversation was...

4 Takeaways From Fireside Chat on Process Intelligence

In June, Skan hosted a fireside chat on “The recent rise of AI driven Process Intelligence and its impact on Enterprise...

4 Takeaways from Deloitte’s State of Process Mining 2021 Report

Deloitte has just released their 2021 Global Process Mining Survey. The survey features some interesting insights and...

What are Process Variants and Why Do They Matter?

Say you were teaching a group of recently-hired analysts to describe and map processes. Suppose as a training exercise...

What Microsoft Misses in its Process Discovery Tool

Hello, Microsoft, A "Guided Process Tour" is not Process Discovery.

Microsoft recently announced its Power Automate and...

How to Use Machine Learning to Separate the Signal from the Noise

Real-world data, which is the input of data mining algorithms, has several components that can impact it. Among those...

How Artificial Intelligence can Accelerate and Elevate Digital Transformation

Digital transformation and artificial intelligence (AI) are two of the most prominent buzz words to hit the last...

Skan PRISM – Privacy and Information Security at the Forefront

One of the challenges of the modern digital systems is the proliferation of systems and the associated Data floating...

How Cognitive Technologies will Shape the Insurer of 2030

The insurance sector is transforming rapidly, thanks to advancements in computing power, technology, connectivity, and...

Get to know Sanjyot Gindi, Technical Architect - Computer Vision and Machine Learning

Periodically, we will introduce you to Skanites – our associates from across the world. Today, we have the privilege of...

AI Trends in the Insurance Industry for 2020 and Beyond

Typically, as an industry, insurance is not at the forefront of innovation and technology. Regulation and compliance...

Artificial Intelligence Use Cases in Banking

Industries are finding a need to redefine themselves as digital disruption takes hold. Technology is driving the modern...

Automation Opportunities Across the Insurance Value Chain

The digital revolution is transforming how work gets done across the entire insurance value chain. Technologies...

Automation Opportunities in Banking

Artificial intelligence (AI) is now a firm part of everyday life, but not everyone is aware of extending to processes...

Observation-based Process Discovery

“To acquire knowledge, one must study;but to acquire wisdom, one must observe.”― Marilyn vos Savant

Observation: The...

Process Discovery Happens Between Committed States of Data

Why does Skan think Process Discovery - the art and science of observing work at scale, and deciphering the process...

Process Management in the Era of Work From Home

Process Management in the Era of Work from Home is all about "Deskless" workers, distributed all over in various time...

Computer Vision Drives the Understanding of Business Processes

In this blog post, we will learn how Computer Vision Drives the Understanding of Business Processes. To future-proof...

The Genesis and Evolution of Process Mining

Process mining and process discovery are relatively new techniques businesses use to achieve greater transparency into...

Process Mining versus Process Discovery

Many of you who are interested in process mining and process discovery is often asking the question as to what are the...

Process Mining is a foundation for Digital Transformation

Going by years of historical data and case studies, it’s a well-known fact that transforming a company in fundamental...

Process Discovery and Consulting: The Synergy of Evidence and Expertise

In the last several years, process mining and it's next evolution, process discovery has redefined how companies can...

On “HyperAutomation" and “Hypo” Process Discovery

The year 2019 has been epochal for RPA (Robotic Process Automation). From bestowing the status of the unicorn on a few...

Unearthing the Tribal Knowledge through Process Discovery

In this post, we will address the concept of unearthing tribal knowledge through process discovery. Companies try to...

Process Mining Terminology

Process mining and process discovery are relatively new fields on the horizon, but in recent times the activity and...

Process Mining 2020 – Trends and Outlook

2019 was a banner year for process mining discipline. From a plethora of new process mining and process discovery...

How Process Mining helps Improve User Experience

Psst. Here’s a secret. Process mining helps improve the user experience.  User experience is more than the surface...

Process Drift

Enterprise Process Drift is an inevitable consequence of the ebbs and flows and pulls and pressures of operations over...

Computer Vision: A Comprehensive Primer

What is Computer Vision?

Computer vision is a field in computer science that falls under the umbrella of artificial...

How Process Discovery Leads to Precision Training Opportunities

It is not a stretch to see how process discovery leads to precision training opportunities. Precision training is akin...

Who are we and why have we built Skan.AI?

Some ideas originate from our expertise and some from experience.  Our concept for Skan was a combination of the two...

Top Ten Reasons Why Automation Efforts Fail

There are many reasons why automation efforts fail.  As is evident from the news headlines, large scale enterprises are...

The Invisible Enterprise: The Missing Piece in Process Maps

Are your automation efforts and transformation endeavors proving to be futile and benefits seem elusive? Your company...

Meet Damaris Santiago, The Newest Member of Skan’s Executive Team

Skan is excited to announce the addition of Damaris Santiago to Skan’s executive team. Damaris will serve as Vice...

Strategic Insights from Enterprise Operations

In "Strategic Insights from Enterprise Operations", Skan Co-founder and CPO, Manish Garg unveils the importance of...

Skan.ai and Aligned Automation Partnership Leads Customers Toward Transformation Success

The Skan platform helps customers “X-ray” their processes to identify improvement opportunities, allowing Aligned...

Skan Expands Customer Success Leadership Team

Delivering exceptional value for customers is our top priority. Thus, we have brought on two experienced leaders to...

Intelligent Automation Pioneer Joins Skan Advisory Board

Menlo Park, CA May 23, 2022 -- Process discovery platform leader Skan, which recently raised a $40M Series B round, is...

Intelligent Automation, AI & Operational Excellence Leader Joins Skan

Menlo Park, CA, May 20, 2022 – Skan, a leader in the Process Intelligence solution industry that provides unprecedented...

Enterprise Use Cases for Computer Vision

Computer vision isn’t just used for autonomous vehicles and facial recognition. In a recent Forbes article, Manish...

Skan Raises $40M in Series B Funding Led by Dell Technologies Capital

More than 20 of the world’s top financial services, healthcare and insurance companies leverage Skan.ai’s computer...

Laura Burgess Join Skan's Executive Team

I am thrilled to welcome the newest members to Skan’s executive team:

  • Laura Burgess, joining as the Director of People

Automation Is Not A Panacea For What Ails The Enterprise

“Automation is a valuable technology, but it is just one approach to improving processes. At best, RPA or its...

The Process Renaissance: How To Revolutionize Your Business Processes

“Every decade or so, a methodology or technology is heralded as the next best thing since sliced bread. Instead of...

UiPath’s Only Process Mining Technology Partner

Skan is helping UiPath customers fast-track and “Be Greater” in their automation and business process optimization...

Skan Named a Leader in NelsonHall’s 2021 Report for Process Discovery and Mining

MENLO PARK, Calif. (Nov. 3, 2021) -- Skan, a global driver of process intelligence software, announced today it has...

Skan Awards 2021 Digital Innovation Award to Unum Digital Strategy Team

"Thank you Skan team for this recognition. We are very excited about the work we are doing with Skan to understand the...

Aman Rangrass joins Skan as VP of Operations and Partnerships

Author: Avinash Misra Today I am excited to announce the newest member of Skan’s executive team: Aman Rangrass joins...

Skan Expands Executive Team with Process Intelligence Pioneer

When we announced our $14M Series A Investment round last October, one of Skan’s top priorities was to expand our...

Evgueni Hadjev - UX Leader - Skan.AI

  • Hi Evgueni, tell us a bit about your background?

When I was little, I saw an Atari. My first electronic game. Without...

Adding Fuel to the Fire - Skan Raises $14 Million in Series A Financing

We are delighted to announce the closing of $14 million in Series A investment led by Cathay Innovation and with...