Fragmented tools. Redundant applications. No clear view of how work actually moved across teams. This Fortune 500 insurer knew their claims process was bogged down — they just couldn’t see where or why.
Their goal? End-to-end visibility into claims execution, with a focus on participant handoffs and system usage. With Skan AI, they got exactly that. The platform mapped every step, surfaced inefficiencies, and revealed automation opportunities hiding in plain sight.
Explore the full case study → Read how they uncovered millions in potential savings
Discover how a top US health insurer used Skan AI to uncover hidden inefficiencies in a 26,000-agent call center—unlocking $28M in savings
Discover how enterprises lose 5-15 hours per developer weekly and how unified productivity intelligence helps CIOs and CTOs optimize their teams.
Optimize your contact center by understanding call intent. Discover how Skan AI reveals hidden inefficiencies, drives performance, and saves millions...