Unlock Enterprise Productivity with AI-Powered Process Intelligence

Skan helps you drive innovation faster, pinpoint performance gaps, make improvements and unleash the power of AI to drive tangible and scalable transformation. Make every digital investment count and stay ahead of the competition.

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What is Skan

Skan revolutionizes enterprise efficiency with our AI-powered Process Intelligence platform. Unleashing the full potential of process and task mining, we provide the clarity and insights that fuel innovation and drive transformative outcomes.

With Skan, organizations can capture valuable business insights from every corner of their operations, leading to improved efficiency, faster automation, increased productivity, better compliance, and elevated customer experiences.

Why Skan

  • 360° process view
    360° process view: Transform the way you monitor and manage operations – with unparalleled depth and clarity – continuously, at scale.
  • AI-powered observation
    AI-powered observation: Continuously captures detailed work dynamics, recording all applications agnostically, including Mainframe, Citrix, homegrown, on-premise, and web-based.
  • Actionable Intelligence
    Actionable Intelligence: Real-time, AI-powered analytics and predictive intelligence that redefine decision-making.
  • Speed to value
    Speed to value: Skan's non-intrusive, Zero-integration design avoids time- consuming and costly data engineering and preparation for rapid implementation and scalability.
  • Privacy first
    Privacy first: Industry-leading security and privacy architecture.
Home - Why Skan

Impact Areas

Skan Delivers Key Transformation Levers for:


Drive human-centric productivity by focusing on how to achieve it. Leverage detailed, work observation to analyze and improve the drivers of productivity to do more with less.

  • Measure baseline productivity for each team segment
  • Estimate the financial gains from productivity improvements
  • Analyze the productivity levers to prioritize enhancements
  • Monitor the impact of enhancements
  • Monitor and control KPIs for continuous improvement
Impact Areas Productivity

Compliance and Alerting

Drive process integrity and compliance through
real-time monitoring and alerts. Enable process
benchmarking, continuous KPI monitoring linked
to SLA thresholds, and pro-active alerting to guide compliance.

  • Create a process baseline using Statistical Process Control
  • Measure and monitor KPI exceptions, linked to SLAs
  • Report and audit the implementation of policies in real-time
  • Drive accountability with real-time visibility into adherence
  • Facilitate proactive management by predicting SLA breaches
Impact areas Compliance and Alerting

Application Portfolio Rationalization

Deliver reliable, sustainable, cost-effective, and secure IT solutions by aligning your application portfolios with evolving business strategies and technology shifts.

  • Measure detailed application usage patterns
  • Understand business fit by analyzing application usage
  • Assess technology fit with application type and usage insights
  • Analyze TCO by application usage to prioritize
  • Determine where to invest, eliminate, or migrate applications
Impact areas Application Portfolio Rationalization

Contact Center

Gain visibility and control over the drivers of customer experience, operating costs and revenue to delight customers and improve efficiencies.

  • Seamlessly complement existing contact center systems
  • Analyze interactions deeply, categorizing them by intent
  • Gain insights to optimize workforce utilization and productivity
  • Evaluate detailed application usage patterns
  • Identify and capitalize on automation opportunities
Impact areas Contact Center

Operational Excellence

Take your operational efficiency to new heights with Skan’s AI-driven insights to uncover, transform and propel your processes towards excellence.

  • Discover and understand business operations
  • Standardize workflows
  • Optimize processes
  • Continuously monitor operations
  • Control process outcomes
Impact Areas Operational Excellence

Automation Discovery

Develop a data-driven framework of how business processes work, standardize and optimize workflows, identify automation opportunities, estimate the business value of automation, and validate implemented solutions.

  • Discover, standardize, and optimize processes
  • Identify automation opportunities
  • Define and validate business value and costs
  • Estimate the impact of automations on business outcomes
  • Monitor KPIs to validate and foster change management
Impact Areas Automation Discovery

Enterprise AI

Apply generative AI to process intelligence data and create the next break-through in knowledge worker productivity.

  • Automatically generate new insights into business operations
  • Perform what-if analysis to identify root causes of inefficiencies
  • Make decisions and act based on guided recommendations
  • Let AI agents execute repetitive tasks, freeing up capacity
  • Monitor and control KPIs for continuous improvement
Impact Areas Enterprise AI

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Skan the possibilities and ignite your business transformation with our non-intrusive, zero-integration technology that empowers organizations with data-driven business insights to maximize productivity and digital innovation.

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