Blueprint # Your blueprint for the agentic enterprise The satellite view of your enterprise. Blueprint is a big-picture map of where AI can create value, what to agentify, and a roadmap you can defend to the board. [Request a demo](/request-demo) ![Dell Technologies](https://cdn.sanity.io/images/3xg3qj5k/production/0f99a89795a9545919872117756847b74d93b727-124x16.svg) ![Dell Technologies](https://cdn.sanity.io/images/3xg3qj5k/production/0f99a89795a9545919872117756847b74d93b727-124x16.svg) ![Mitie](https://cdn.sanity.io/images/3xg3qj5k/production/84cc5e22068063b83aec61ed90fb3920b581a2c0-99x29.svg) ![Mitie](https://cdn.sanity.io/images/3xg3qj5k/production/84cc5e22068063b83aec61ed90fb3920b581a2c0-99x29.svg) ![Definiti](https://cdn.sanity.io/images/3xg3qj5k/production/982ee34ba6b9a8ad3c9e3b2cdeb2f1608f6e664d-146x18.png?q=80&fit=max&auto=format) ![Definiti](https://cdn.sanity.io/images/3xg3qj5k/production/982ee34ba6b9a8ad3c9e3b2cdeb2f1608f6e664d-146x18.png?q=80&fit=max&auto=format) ![Infoniqa](https://cdn.sanity.io/images/3xg3qj5k/production/565a2981f79cd637ebe8c396b7d7abd877ab05f4-107x18.svg) ![Infoniqa](https://cdn.sanity.io/images/3xg3qj5k/production/565a2981f79cd637ebe8c396b7d7abd877ab05f4-107x18.svg) ![Nistrn](https://cdn.sanity.io/images/3xg3qj5k/production/2113a2ea7a4b0baaeeb083a6d47350768cb8a197-120x24.svg) ![Nistrn](https://cdn.sanity.io/images/3xg3qj5k/production/2113a2ea7a4b0baaeeb083a6d47350768cb8a197-120x24.svg) ![unum](https://cdn.sanity.io/images/3xg3qj5k/production/e0e6043600ddfb8bb4de39c5662d8437a9be3cd1-80x27.svg) ![unum](https://cdn.sanity.io/images/3xg3qj5k/production/e0e6043600ddfb8bb4de39c5662d8437a9be3cd1-80x27.svg) ![capita](https://cdn.sanity.io/images/3xg3qj5k/production/8de30c12e5874a87d0f7cd9329b02a4d8b9ea7f6-82x26.svg) ![capita](https://cdn.sanity.io/images/3xg3qj5k/production/8de30c12e5874a87d0f7cd9329b02a4d8b9ea7f6-82x26.svg) ![Blackbox](https://cdn.sanity.io/images/3xg3qj5k/production/2b71e8d1a812c0fd421e65ad96fe57fa0bef2d1d-121x16.svg) ![Blackbox](https://cdn.sanity.io/images/3xg3qj5k/production/2b71e8d1a812c0fd421e65ad96fe57fa0bef2d1d-121x16.svg) ![Brillio](https://cdn.sanity.io/images/3xg3qj5k/production/d224bbf40a559003c2720bf6915fa9f9564ea689-85x36.svg) ![Brillio](https://cdn.sanity.io/images/3xg3qj5k/production/d224bbf40a559003c2720bf6915fa9f9564ea689-85x36.svg) ![Pathstone](https://cdn.sanity.io/images/3xg3qj5k/production/80bb8c1e156e3a7cbb053cbf5238fbc0d4b7d5a0-120x22.svg) ![Pathstone](https://cdn.sanity.io/images/3xg3qj5k/production/80bb8c1e156e3a7cbb053cbf5238fbc0d4b7d5a0-120x22.svg) ![Reflect](https://cdn.sanity.io/images/3xg3qj5k/production/bf63a42af8a6f62b8022df689238042f487d620c-105x39.svg) ![Reflect](https://cdn.sanity.io/images/3xg3qj5k/production/bf63a42af8a6f62b8022df689238042f487d620c-105x39.svg) ![Dell Technologies](https://cdn.sanity.io/images/3xg3qj5k/production/0f99a89795a9545919872117756847b74d93b727-124x16.svg) ![Dell Technologies](https://cdn.sanity.io/images/3xg3qj5k/production/0f99a89795a9545919872117756847b74d93b727-124x16.svg) ![Mitie](https://cdn.sanity.io/images/3xg3qj5k/production/84cc5e22068063b83aec61ed90fb3920b581a2c0-99x29.svg) ![Mitie](https://cdn.sanity.io/images/3xg3qj5k/production/84cc5e22068063b83aec61ed90fb3920b581a2c0-99x29.svg) ![Definiti](https://cdn.sanity.io/images/3xg3qj5k/production/982ee34ba6b9a8ad3c9e3b2cdeb2f1608f6e664d-146x18.png?q=80&fit=max&auto=format) ![Definiti](https://cdn.sanity.io/images/3xg3qj5k/production/982ee34ba6b9a8ad3c9e3b2cdeb2f1608f6e664d-146x18.png?q=80&fit=max&auto=format) ![Infoniqa](https://cdn.sanity.io/images/3xg3qj5k/production/565a2981f79cd637ebe8c396b7d7abd877ab05f4-107x18.svg) ![Infoniqa](https://cdn.sanity.io/images/3xg3qj5k/production/565a2981f79cd637ebe8c396b7d7abd877ab05f4-107x18.svg) ![Nistrn](https://cdn.sanity.io/images/3xg3qj5k/production/2113a2ea7a4b0baaeeb083a6d47350768cb8a197-120x24.svg) ![Nistrn](https://cdn.sanity.io/images/3xg3qj5k/production/2113a2ea7a4b0baaeeb083a6d47350768cb8a197-120x24.svg) ![unum](https://cdn.sanity.io/images/3xg3qj5k/production/e0e6043600ddfb8bb4de39c5662d8437a9be3cd1-80x27.svg) ![unum](https://cdn.sanity.io/images/3xg3qj5k/production/e0e6043600ddfb8bb4de39c5662d8437a9be3cd1-80x27.svg) ![capita](https://cdn.sanity.io/images/3xg3qj5k/production/8de30c12e5874a87d0f7cd9329b02a4d8b9ea7f6-82x26.svg) ![capita](https://cdn.sanity.io/images/3xg3qj5k/production/8de30c12e5874a87d0f7cd9329b02a4d8b9ea7f6-82x26.svg) ![Blackbox](https://cdn.sanity.io/images/3xg3qj5k/production/2b71e8d1a812c0fd421e65ad96fe57fa0bef2d1d-121x16.svg) ![Blackbox](https://cdn.sanity.io/images/3xg3qj5k/production/2b71e8d1a812c0fd421e65ad96fe57fa0bef2d1d-121x16.svg) ![Brillio](https://cdn.sanity.io/images/3xg3qj5k/production/d224bbf40a559003c2720bf6915fa9f9564ea689-85x36.svg) ![Brillio](https://cdn.sanity.io/images/3xg3qj5k/production/d224bbf40a559003c2720bf6915fa9f9564ea689-85x36.svg) ![Pathstone](https://cdn.sanity.io/images/3xg3qj5k/production/80bb8c1e156e3a7cbb053cbf5238fbc0d4b7d5a0-120x22.svg) ![Pathstone](https://cdn.sanity.io/images/3xg3qj5k/production/80bb8c1e156e3a7cbb053cbf5238fbc0d4b7d5a0-120x22.svg) ![Reflect](https://cdn.sanity.io/images/3xg3qj5k/production/bf63a42af8a6f62b8022df689238042f487d620c-105x39.svg) ![Reflect](https://cdn.sanity.io/images/3xg3qj5k/production/bf63a42af8a6f62b8022df689238042f487d620c-105x39.svg) ## Define your enterprise AI operating model ![Focus Icon](https://cdn.sanity.io/images/3xg3qj5k/production/e8605089e46c0bd0fdd99f3db3ab303bc9e316e6-45x46.svg) ### Start with how work gets done Blueprint builds a picture of how work runs today. The apps people use, how they’re used, and the role drift, exceptions and workarounds that never make it into documentation. ![Focus Icon](https://cdn.sanity.io/images/3xg3qj5k/production/e8605089e46c0bd0fdd99f3db3ab303bc9e316e6-45x46.svg) ### Decide where AI belongs Not every activity should be automated. Blueprint identifies what to agentify, what to augment, and what to keep human, helping you define your target state before you invest. ![Focus Icon](https://cdn.sanity.io/images/3xg3qj5k/production/e8605089e46c0bd0fdd99f3db3ab303bc9e316e6-45x46.svg) ### Build the roadmap to get there With current and target state defined, Blueprint maps the path between them: which interventions come first, where to bring in deeper Process Intelligence, and when to deploy Agents. ![Focus Icon](https://cdn.sanity.io/images/3xg3qj5k/production/e8605089e46c0bd0fdd99f3db3ab303bc9e316e6-45x46.svg) ### Prove the return Blueprint sets a baseline before anything changes and puts a dollar figure on every recommendation, so you can model the value up front, then track ROI as it lands. - [Nature of Work framework](/blueprint#framework) - [Strategic recommendations](/blueprint#strategic-recommendations) - [Implementation and roadmap](/blueprint#implementation-and-roadmap) - [AI posture settings](/blueprint#posture-settings) Job titles don’t tell you what your workforce actually does. ## Job titles don’t tell you what your workforce actually does. The Nature of Work framework classifies every activity by one question: What does the work produce? From there, you decide what becomes an agent, and what stays with people. Execution Rule-based work that follows a defined path. The kind of work that can often be automated. Comprehension Reading, reviewing and interpreting information. Turning inputs into understanding. Creation Producing new outputs. Drafting, building and generating work that didn’t exist before. Decision Making judgment calls where the answer isn’t obvious. Balancing context, risk and trade-offs. Communication Sharing information, coordinating activity and aligning people across teams. ## Decide how each activity should be done, and who does it - ### Fully agentic Repeatable, predictable work that can run autonomously end-to-end. - ### Rule-based automation Structured work where deterministic AI can execute consistently without agent orchestration. - ### AI-led with human in the loop AI handles the workflow while people review, approve or intervene when needed. - ### Human-led with AI assistance People own the work. AI provides context, recommendations and support. - ### Fully human Judgment, expertise and relationship-driven work that remains with people. - ### Process collapse Work that can be simplified, consolidated or removed entirely. ## From blueprint to rollout, phased for impact 1. Phase 1 ### Quick wins ![Stopwatch Icon](https://cdn.sanity.io/images/3xg3qj5k/production/f18ff294df37ebd7186470cebf7f5ca0705ced4a-50x50.svg) High-impact workflows identified and prioritized for fast returns. 2. Phase 2 ### Core automation ![Stopwatch Icon](https://cdn.sanity.io/images/3xg3qj5k/production/f18ff294df37ebd7186470cebf7f5ca0705ced4a-50x50.svg) Repeatable processes automated at scale across operations. 3. Phase 3 ### Complex workflows ![Stopwatch Icon](https://cdn.sanity.io/images/3xg3qj5k/production/f18ff294df37ebd7186470cebf7f5ca0705ced4a-50x50.svg) AI agents deployed into nuanced, exception-heavy workflows. 4. Phase 4 ### Enterprise transformation ![Stopwatch Icon](https://cdn.sanity.io/images/3xg3qj5k/production/f18ff294df37ebd7186470cebf7f5ca0705ced4a-50x50.svg) AI operating models embedded across the business. Phase 1 Phase 2 Phase 3 Phase 4 1. ### Quick wins ![Stopwatch Icon](https://cdn.sanity.io/images/3xg3qj5k/production/f18ff294df37ebd7186470cebf7f5ca0705ced4a-50x50.svg) High-impact workflows identified and prioritized for fast returns. 2. ### Core automation ![Stopwatch Icon](https://cdn.sanity.io/images/3xg3qj5k/production/f18ff294df37ebd7186470cebf7f5ca0705ced4a-50x50.svg) Repeatable processes automated at scale across operations. 3. ### Complex workflows ![Stopwatch Icon](https://cdn.sanity.io/images/3xg3qj5k/production/f18ff294df37ebd7186470cebf7f5ca0705ced4a-50x50.svg) AI agents deployed into nuanced, exception-heavy workflows. 4. ### Enterprise transformation ![Stopwatch Icon](https://cdn.sanity.io/images/3xg3qj5k/production/f18ff294df37ebd7186470cebf7f5ca0705ced4a-50x50.svg) AI operating models embedded across the business. Blueprint recommends, you decide. ## Blueprint recommends, you decide. Every recommendation is based on your goals, risk tolerance, and AI posture. But the strategy stays firmly in your hands. ![Conservative](https://cdn.sanity.io/images/3xg3qj5k/production/4e9d18501e684eb71cb6afe8b3502fa90fb2204f-848x970.png?q=80&fit=max&auto=format) ### Conservative Human oversight first. AI assists, humans decide. Tightest guardrails. ![Moderate](https://cdn.sanity.io/images/3xg3qj5k/production/12de205294fd240d1244231f8bf790f0b8bbc5f4-424x485.svg) ### Moderate Balanced automation and human judgment. The default for most regulated industries. ![Aggressive](https://cdn.sanity.io/images/3xg3qj5k/production/6d2e1b18f7da18be2a77c0e0f637afcec01ce56d-424x485.svg) ### Aggressive Maximum AI autonomy in scope. Highest capacity recovery. For organizations ready to move fast. ## The enterprises already building tomorrow [See all stories](/case-studies) [ ![Definiti - Map the work. Then automate it | Client Success Story](https://cdn.sanity.io/images/3xg3qj5k/production/da847716989e8a92d985d7aeb057d4cc869e8c1b-984x549.jpg?q=80&fit=max&auto=format) 14,000+ 14,000+ hours/year of automation-ready effort "Before, it was turn on AI and hope. Now we know exactly which processes to automate, what we'll save, and how to prove we got there." Jennifer Redden Head of Technology ![Definiti](https://cdn.sanity.io/images/3xg3qj5k/production/4bd9a3daea270bb97b789fc4d776f8a1d415d1e1-224x28.png?q=80&fit=max&auto=format) ](/case-studies/definiti-map-the-work-then-automate-it) ## Four layers. One dynamic blueprint. Observe A lightweight sensor captures how work really happens. Every click and app switch across your entire workforce. Millions of signals a day, where traditional methods only ever sample a handful of processes. 1. Observe A lightweight sensor captures how work really happens. Every click and app switch across your entire workforce. Millions of signals a day, where traditional methods only ever sample a handful of processes. 2. Classify Every action is mapped to the Nature of Work framework. Five categories, 32 subcategories. Applied consistently whether we’re observing 500 people or 50,000. 3. Understand Our AI reads the context behind each action, so the same click in two different tools is never mistaken for the same work. Obvious in isolation, impossible to untangle by hand at enterprise scale. 4. Recommend Every activity gets an end-state recommendation, calibrated to your AI posture: fully agentify, augment, keep human, or eliminate. What consulting delivers for one process in weeks, Blueprint delivers across the enterprise in days. ## One platform. More to Skan. Process Intelligence [ ![Common path for claim management](https://cdn.sanity.io/images/3xg3qj5k/production/afbf61904356eb587c566f61807de46905c48218-536x464.svg) ](/process-intelligence) Observe how work really works Maps, metrics and opportunities, built from
real work. [Learn more](/process-intelligence) See where engineering value is built Signals, patterns and productivity, across the full developer day. [Learn more](/engineering-intelligence) Deploy agents grounded in your reality Decisions, actions and outcomes, grounded in operational context. [Learn more](/agents) Observe how work really works Maps, metrics and opportunities, built from
real work. [Learn more](/process-intelligence) Frequently asked questions ## Frequently asked questions What is an AI blueprint for an enterprise? An AI blueprint is a structured plan that identifies where AI can create value across an organization, prioritizes opportunities based on business impact, and defines a roadmap for implementation. Effective AI blueprints are grounded in how work gets done, not just organizational charts or process documentation. How is Blueprint different from process mining tools? Process mining reconstructs processes from system logs: it sees the transactions your software records, but not the work happening around them. Blueprint observes the actual work: the clicks, documents, and decisions across people and applications, including the exceptions and workarounds that never touch a system log. That’s how it surfaces the 60%+ of work that’s invisible to managers, and turns it into an enterprise-wide view of where AI can create value. What is the Nature of Work framework? A Nature of Work framework categorizes activities based on factors such as repeatability, complexity, judgment, and variability. It helps organizations determine which work can be automated, which should remain human-led, and where AI can provide the greatest value. How should enterprises measure AI ROI? AI ROI should be measured against operational and business outcomes, including productivity improvements, cycle time reductions, cost savings, quality improvements, and adoption rates. Leading organizations establish a baseline before deployment and track impact continuously over time.