Banking and Financial Services

Skan AI empowers data-driven decisions to optimize workflows, streamline compliance, and elevate customer experiences.

Skan AI for Banking and Financial Services

Leading banks and financial institutions leverage Skan's AI-Powered Process Intelligence platform to unlock hidden efficiencies across their entire operation. Our solution empowers data-driven decisions that optimize workflows, streamline regulatory compliance, and elevate customer journeys. Skan AI empowers you to build stronger client relationships, while also mitigating risks and fueling a resilient future in the ever-evolving financial landscape.

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Streamline Front, Middle and Back-Office Operations

Uncover hidden inefficiencies in your bank's front, middle, and back-office operations. Automate manual tasks,streamline workflows, and eliminate bottlenecks – all while boosting productivity and saving costs.

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Faster Loan Approvals, Happier Customers

Gain real-time insights into key areas like workforce efficiency, processing times, and application usage. Empower your team to reduce errors, and expedite approvals. The result? Faster loan approvals and a smoother customer experience.

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Improve Compliance
for KYC & AML

Continuously monitor your operations to identify and address risks to stay in compliance and avoid regulatory fines in areas such as KYC and AML. Gain real-time insights and alerts to proactively prevent issues from escalating.

Banking Use Cases

Compliance & Risk

 

Seamless Transactions, Elevated Compliance

Simplify every transaction, from routine banking operations to complex inquiries, ensuring your bank operates with peak efficiency and maintains compliance with regulations.  

  • Account Servicing & Maintenance
  • Complaints and Issue Resolution
  • Anti-money laundering (AML) & KYC, Client Onboarding

Loan Underwriting

 

Faster Approvals, Improved Efficiency

Actionable insights empower your team to identify and address bottlenecks, leading to a faster, smoother loan application experience for your customers.

  • Origination
  • Loan Processing
  • Loan Underwriting

Customer Support & Onboarding

 

Deliver Frictionless Client Experiences

Skan AI helps you enhance all stages of the customer journey, ensuring a lasting relationship, right from the first interaction. 

  • Account Opening
  • AML & KYC Compliance
  • Sales & Campaign Management
  • Risk Assessment & Fraud Detection
  • Treasury Services & Fulfillment

Cards and Payments

 

Streamlined Processing, Enhanced Security

Streamline payment workflows, and improve process throughput. This dual focus on fraud prevention and operational efficiency translates to a smoother cardholder experience.

  • Origination, adjudication and collections
  • Electronic Payments - exceptions
  • Fraud detection and resolution

Investing

 

Optimize Trade Order Management

Map your true trade journey. Identify unnecessary manual intervention, amendments, and re-routing that slow down settlements.

  • Trade Order Management
  • Portfolio Risk Management
  • Regulatory Reporting

Operations

 

Real-Time Visibility for Peak Efficiency

Uncover hidden roadblocks in your trade lifecycle that lead to delays and rework. Gain real-time insights to optimize settlements and boost efficiency.

  • Trade Settlement and Reconciliation
  • Payment Investigation (SWIFT)
  • Document Management
  • Transaction Management & Processing

 

Seamless Transactions, Elevated Compliance

Simplify every transaction, from routine banking operations to complex inquiries, ensuring your bank operates with peak efficiency and maintains compliance with regulations.  

  • Account Servicing & Maintenance
  • Complaints and Issue Resolution
  • Anti-money laundering (AML) & KYC, Client Onboarding

 

Faster Approvals, Improved Efficiency

Actionable insights empower your team to identify and address bottlenecks, leading to a faster, smoother loan application experience for your customers.

  • Origination
  • Loan Processing
  • Loan Underwriting

 

Deliver Frictionless Client Experiences

Skan AI helps you enhance all stages of the customer journey, ensuring a lasting relationship, right from the first interaction. 

  • Account Opening
  • AML & KYC Compliance
  • Sales & Campaign Management
  • Risk Assessment & Fraud Detection
  • Treasury Services & Fulfillment

 

Streamlined Processing, Enhanced Security

Streamline payment workflows, and improve process throughput. This dual focus on fraud prevention and operational efficiency translates to a smoother cardholder experience.

  • Origination, adjudication and collections
  • Electronic Payments - exceptions
  • Fraud detection and resolution

 

Optimize Trade Order Management

Map your true trade journey. Identify unnecessary manual intervention, amendments, and re-routing that slow down settlements.

  • Trade Order Management
  • Portfolio Risk Management
  • Regulatory Reporting

 

Real-Time Visibility for Peak Efficiency

Uncover hidden roadblocks in your trade lifecycle that lead to delays and rework. Gain real-time insights to optimize settlements and boost efficiency.

  • Trade Settlement and Reconciliation
  • Payment Investigation (SWIFT)
  • Document Management
  • Transaction Management & Processing

Outcomes You Can Expect with Skan AI

30%
First Pass Rate (FPR) improvement

F500 Financial Services Provider

20%
Processing cost reduction

F500 Financial Services Provider

10%
OpEx savings through process standardization

National Mortgage Lender

What Our Customers
Have to Say

Learn how Fortune 500 financial services enterprises have benefited from Skan AI’s innovation. 

  • This is an extremely very useful as a tool. That we can compare the process actions across participants or time windows will help us track a process before and after changes are made.


  • A transformation program that is informed out of evidence generated by data, automatically leap-frogs other approaches, as it ensures adoption and realization of business value...Skan AI is helping us achieve that outcome by quickly discovering our users’ interaction with our processes and systems and giving us the source of truth.


  • Being able to tell how much each case costs is something we have never had, and this will allow us to make more informed and better business decisions.


Calculate Your Potential Savings with Our ROI Calculator

Leading loan underwriting organizations use Skan AI to improve process efficiency and reduce costs.

Current Process Information

Number of loans processed each month
Time from application to decision
Total cost to process a loan
Staff involved in the underwriting process
Average annual salary per underwriter

Expected Improvement with Skan AI

20%
15%
40%
50%

Your Potential Savings with Skan AI

Annual cost savings
$0
Time Savings
0 days
Additional loan capacity
0 loans

Annual Savings & Benefits Details

-
Hours saved on administrative tasks per year.
Assumes underwriters spend 35% of their time on administrative tasks.
-
Monetary value of time saved on administrative tasks
-
Value of reduced processing time
-
Annual savings from reduced cost per loan
-
Annual savings from reduced errors and rework.
Assumes 8% base error rate and rework costs of 50% of original processing.

How Skan AI Works

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Step 1

Observe

We observe every application and process activity directly from agent desktops.

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Step 2

Analyze

We create a digital twin of operations using our proprietary AI to stitch together activities.

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Step 3

Identify

We identify patterns in your process and your best performers.

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Step 4

Optimize

You get insights and guidance for optimizations that can save millions. 

How Does Skan AI Compare to Alternatives

Leaders have choices these days. Here's a snapshot of how Skan AI's process intelligence compares to alternatives. 

  • Skan AI

  • Process Mining

  • Manual Studies

  • Task Mining

Skan AI

Process Mining

Manual Studies

Task Mining

Observes ALL apps Blue-Check Cancel Icon Cancel Icon Cancel Icon
No integration Blue-Check Cancel Icon Blue-Check Blue-Check
Scales to thousands of agents Blue-Check Blue-Check Cancel Icon Cancel Icon
Finds app switching patterns Blue-Check Cancel Icon Cancel Icon Blue-Check
Compares top vs. average performers Blue-Check Cancel Icon Cancel Icon Cancel Icon

Speak with a Skan Banking Expert

Connect with our team for a personalized demo!

Book a Meeting

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Skan the possibilities and ignite your business transformation with our non-intrusive, zero-integration technology that empowers organizations with data-driven business insights to maximize productivity and digital innovation.

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