![Financial Services Masthead](https://cdn.sanity.io/images/3xg3qj5k/production/a9226a79c4561e3acbf288748fdc9eb18cbf6d15-2640x1404.jpg?q=80&fit=max&auto=format) Banking & Financial Services # Built for banking’s most regulated workflows See how people actually work across your bank, uncover opportunities for transformation, and build AI-ready workflows grounded in real operations. [Request a demo](/request-demo) Trusted by **7 in 10 Top US Banks** First Pass Rate (FPR) improvement 30% 30% Processing-cost
reduction 20% 20% Saved for an F500
financial services
provider $10.8M $10.8M ![Focus Icon](https://cdn.sanity.io/images/3xg3qj5k/production/e8605089e46c0bd0fdd99f3db3ab303bc9e316e6-45x46.svg) ### Understand how your teams operate See how work is performed across systems, revealing the exceptions, handoffs, and workarounds hidden from system logs. ![Focus Icon](https://cdn.sanity.io/images/3xg3qj5k/production/e8605089e46c0bd0fdd99f3db3ab303bc9e316e6-45x46.svg) ### Monitor conformance in real time Capture every action, exception, and decision path, with the evidence and insights compliance teams need. ![Focus Icon](https://cdn.sanity.io/images/3xg3qj5k/production/e8605089e46c0bd0fdd99f3db3ab303bc9e316e6-45x46.svg) ### Build agents from observed processes Turn what your teams actually do into working agents. Keep PII inside your environment, encrypted in transit and at rest. ## Purpose-built for financial services workflows - [Compliance and risk](#compliance-and-risk) - [Loan underwriting](#loan-underwriting) - [Account servicing](#account-servicing) - [Cards and payments](#cards-and-payments) - [AML](#aml) - [KYC & client onboarding](#kyc-client-onboarding) - [Operations](#operations) Compliance & risk ## Evidence that holds up to regulators - [Explore Process Intelligence](/process-intelligence) ![Evidence that holds up to regulators](https://cdn.sanity.io/images/3xg3qj5k/production/fba60965489f60265f02fdad22e00aff04d7b171-1291x664.svg) - Real-time monitoring of every regulated action. What happened, what triggered it, and what changed - Reconstructable audit trails across every workflow, decision and exception - Continuous control testing, flagging breaks before regulators do Loan underwriting ## From application to decision, mapped and accelerated ![See how underwriters actually weigh risk across data systems, document review, and decision workflows.](https://cdn.sanity.io/images/3xg3qj5k/production/7254ef91692af5f512989538471014ed7027ec6d-1291x664.svg) - See how underwriters actually weigh risk across data systems, document review and decision workflows - Identify the steps that slow approvals, and the ones that drive defaults. - Let AI agents handle straight-through cases, so underwriters can focus on the complex ones. ![Accent Placeholder](https://cdn.sanity.io/images/3xg3qj5k/production/30a648833b2a3d227a3b793dca32387acc86e862-1400x1128.webp?q=80&fit=max&auto=format) "Being able to tell how much each case costs is something we have never had, and Skan AI will allow us to make more informed and better business decisions." SVP, Operations Fortune 100 Account servicing ## Every servicing team, operating at its best - [Discover Agents](/agents) - [Explore Process Intelligence](/process-intelligence) - ![Observe how high-performing teams](https://cdn.sanity.io/images/3xg3qj5k/production/af5aff444d1b36ecae9d30d221004e395b1f9d49-660x211.svg) Observe how high-performing teams handle requests, complaints, and complex servicing workflows. - ![Identify the exceptions and handoffs slowing resolution times.](https://cdn.sanity.io/images/3xg3qj5k/production/e0fff538651f908be4ed85fd54593bb4f0a4a72a-578x262.svg) Identify the exceptions and handoffs slowing resolution times. - ![icon](https://cdn.sanity.io/images/3xg3qj5k/production/e8605089e46c0bd0fdd99f3db3ab303bc9e316e6-45x46.svg) Surface opportunities to reduce effort without sacrificing compliance. - ![icon](https://cdn.sanity.io/images/3xg3qj5k/production/e8605089e46c0bd0fdd99f3db3ab303bc9e316e6-45x46.svg) Deploy AI agents grounded in proven servicing practices. - ![icon](https://cdn.sanity.io/images/3xg3qj5k/production/e8605089e46c0bd0fdd99f3db3ab303bc9e316e6-45x46.svg) Keep teams and AI agents aligned as processes evolve. Cards & Payments ## See every dispute, from start to finish - [Explore Process Intelligence](/process-intelligence) - ![Icon](https://cdn.sanity.io/images/3xg3qj5k/production/e8605089e46c0bd0fdd99f3db3ab303bc9e316e6-45x46.svg) ### Follow every case to resolution Track every dispute, exception, and chargeback end-to-end. - ![Icon](https://cdn.sanity.io/images/3xg3qj5k/production/e8605089e46c0bd0fdd99f3db3ab303bc9e316e6-45x46.svg) ### Catch delays before they repeat Spot the bottlenecks that delay refunds and the patterns that drive recurring errors. - ![Icon](https://cdn.sanity.io/images/3xg3qj5k/production/e8605089e46c0bd0fdd99f3db3ab303bc9e316e6-45x46.svg) ### Trace any case, step by step Review the full timeline of any disputed transaction. - ![Icon](https://cdn.sanity.io/images/3xg3qj5k/production/e8605089e46c0bd0fdd99f3db3ab303bc9e316e6-45x46.svg) ### Let routine work run itself Automate the high-volume, rule-bound parts of resolution. - ![Icon](https://cdn.sanity.io/images/3xg3qj5k/production/e8605089e46c0bd0fdd99f3db3ab303bc9e316e6-45x46.svg) ### Meet every compliance standard Stay audit-ready across PCI, network rules and internal controls. AML ## Catch risk early, without impacting good clients ![See how screening, alerts, and investigations run end-to-end.](https://cdn.sanity.io/images/3xg3qj5k/production/d1f3102de9669fbd31f0bd5073b41d8411a0c09a-1092x253.svg) See how screening, alerts, and investigations run end-to-end. ![Find the bottlenecks and false positives
driving up case backlogs.](https://cdn.sanity.io/images/3xg3qj5k/production/e08617106f114f4b0b131f3f6938bc26715fe1b3-499x291.svg) Find the bottlenecks and false positives
 driving up case backlogs. ![AI Agents triage low-risk alerts](https://cdn.sanity.io/images/3xg3qj5k/production/d016178d08744ece05ef42cbbf488c5ec26374fd-565x370.svg) AI Agents triage low-risk alerts and draft case notes, so investigators spend their time on real risk. KYC & client onboarding ## Move clients from application to approval faster - [Explore Process Intelligence](/process-intelligence) - See the full onboarding journey, from application to KYC to account setup - Spot the steps, documents, and handoffs that stall approvals - Let agents handle straight-through applications and standard KYC, so teams focus on the exceptions Operations ## See where operational cost accumulates ![Find where work stalls across reconciliation](https://cdn.sanity.io/images/3xg3qj5k/production/1747dfde37fe8e390acb0fd4cc4cf0259cb0fd0c-584x382.svg) Find where work stalls across reconciliation, settlement, and exception handling. ![Quantify the time lost to manual workarounds](https://cdn.sanity.io/images/3xg3qj5k/production/f853be15bcef0b222ce2c87ebe57acae6c6b3f01-616x340.svg) Quantify the time lost to manual workarounds and context switching. ![Identify the highest-impact automation](https://cdn.sanity.io/images/3xg3qj5k/production/be49a22aabf8a34e8381783c99999d71d41c323d-616x382.svg) Identify the highest-impact automation targets with the dollars attached. ![Deploy AI agents designed for high-volume, high-complexity work.](https://cdn.sanity.io/images/3xg3qj5k/production/5fdb50d293c2e0c97f528dd74ec1e63d15ab6519-616x382.svg) Deploy AI agents designed for high-volume, high-complexity work. ![Accent Placeholder](https://cdn.sanity.io/images/3xg3qj5k/production/e685d18d47b7c0aec44a07313047549bac40450e-2168x1852.webp?q=80&fit=max&auto=format) "Skan AI has helped us disaggregate the aggregate and turn lagging KPIs into leading KPIs. Skan AI's agents are like automated Six Sigma black belts working around the clock to accelerate our cultural transformation." SVP, Claims Transformation Fortune 250 Frequently asked questions ## Frequently asked questions How can banks improve operations across legacy and modern systems? Banks improve operations by getting a complete, real-time picture of how work actually gets done across lines of business, from onboarding and lending to payments, servicing, and compliance. Surfacing bottlenecks, process variation, and hidden inefficiencies lets teams improve performance, reduce cost, and prioritize transformation with confidence. What is the difference between process mining and process intelligence? Process intelligence observes how work actually gets done across applications, workflows, and teams, revealing the exceptions, handoffs, and workarounds that log-based approaches miss. How quickly can banks see value from process intelligence? Most teams uncover operational insights and improvement opportunities within weeks. Observing work directly avoids the lengthy discovery exercises and manual process mapping that traditional approaches require. Which banking workflows benefit most from process intelligence? Client onboarding, AML, KYC, lending operations, account servicing, payments, compliance and risk management, and shared services all benefit, across both customer-facing and back-office processes. ## More to Skan​​​​‌‍​‍​‍‌‍‌​‍‌‍‍‌‌‍‌‌‍‍‌‌‍‍​‍​‍​‍‍​‍​‍‌​‌‍​‌‌‍‍‌‍‍‌‌‌​‌‍‌​‍‍‌‍‍‌‌‍​‍​‍​‍​​‍​‍‌‍‍​‌​‍‌‍‌‌‌‍‌‍​‍​‍​‍‍​‍​‍​‍‌​‌‌​‌‌‌‌‍‌​‌‍‍‌‌‍​‍‌‍‍‌‌‍‍‌‌​‌‍‌‌‌‍‍‌‌​​‍‌‍‌‌‌‍‌​‌‍‍‌‌‌​​‍‌‍‌‌‍‌‍‌​‌‍‌‌​‌‌​​‌​‍‌‍‌‌‌​‌‍‌‌‌‍‍‌‌​‌‍​‌‌‌​‌‍‍‌‌‍‌‍‍​‍‌‍‍‌‌‍‌​​‌‌‍‌‍​‌‌‌‍​‌​​​‍​​‍‌​‌​‌‍​‍‌​‌​​​‌‌‍‌​​‍​​‍‌​‌​‌‍‌‍​‌​‌‍​‌​‍‌​‍‌‌‍​‌‍‌​​‌‍​‍‌​​‍‌‍‌‍​​‍​‍​‌‍​​​‌‍‌‍​‌‌‌‍‌​​‌‍‌‍‌‍‌‍​​‍‌‌​‌‍‌‌​​‌‍‌‌​‌‌​​‌‍​‌‌‍‌‌‍‌‌​‍‌​​‌‍​‌‌‌​‌‍‍​​‌‌​‌‍‌‌‌‍​‌‌​‌‍‍‌‌‍‌‍‍‌​​‍‌‌​‌‌‌​​‍‌‌‌‍‍‌‍‌‌‌‍‌​‍‌‌​​‌​‌​​‍‌‌​​‌​‌​​‍‌‌​​‍​​‍‌‍‌‌‌‍‌​​‍​​​​​‌‌‍​‌‌‍​‌‌‍‌​​​‌‌‍​‌‌‍‌‌‌‍‌‍​‍‌‌​​‍​​‍​‍‌‌​‌‌‌​‌​​‍‍‌​‌‍‌‌‌‍​‌‌​‌‍‍‌‌‍‌‍‍‌​​‍‌‍​‌‍‌‍​‌‍‍‌​​‍‌‌​‌‌‌​​‍‌‌‌‍‍‌‍‌‌‌‍‌​‍‌‌​​‌​‌​​‍‌‌​​‌​‌​​‍‌‌​​‍​​‍​‌​‌‍‌‍​​​​​​​​‍​‌‌‌‍‌‌‌‍‌‍‌‍‌‍‌‍​‍‌‍​​​​‍‌‌​​‍​​‍​‍‌‌​‌‌‌​‌​​‍‍‌‍‍​‌‍‌‌‌‍​‌‌‍‌​‌‍‍‌‌‍‍‌‍‌​‌‍​‍‌‍​‌‌​‌‍‌‌‌‌‌‌‌​‍‌‍​​‌​‍‌‌​​‍‌​‌‍‌​‌‌​‌‌‌‌‍‌​‌‍‍‌‌‍​‍‌‍‌‍‍‌‌‍‌​​‌‌‍‌‍​‌‌‌‍​‌​​​‍​​‍‌​‌​‌‍​‍‌​‌​​​‌‌‍‌​​‍​​‍‌​‌​‌‍‌‍​‌​‌‍​‌​‍‌​‍‌‌‍​‌‍‌​​‌‍​‍‌​​‍‌‍‌‍​​‍​‍​‌‍​​​‌‍‌‍​‌‌‌‍‌​​‌‍‌‍‌‍‌‍​​‍‌‍‌‌​‌‍‌‌​​‌‍‌‌​‌‌​​‌‍​‌‌‍‌‌‍‌‌​‍‌‍‌​​‌‍​‌‌‌​‌‍‍​​‌‌​‌‍‌‌‌‍​‌‌​‌‍‍‌‌‍‌‍‍‌​​‍‌‌​‌‌‌​​‍‌‌‌‍‍‌‍‌‌‌‍‌​‍‌‌​​‌​‌​​‍‌‌​​‌​‌​​‍‌‌​​‍​​‍‌‍‌‌‌‍‌​​‍​​​​​‌‌‍​‌‌‍​‌‌‍‌​​​‌‌‍​‌‌‍‌‌‌‍‌‍​‍‌‌​​‍​​‍​‍‌‌​‌‌‌​‌​​‍‍‌​‌‍‌‌‌‍​‌‌​‌‍‍‌‌‍‌‍‍‌​​‍‌‍​‌‍‌‍​‌‍‍‌​​‍‌‌​‌‌‌​​‍‌‌‌‍‍‌‍‌‌‌‍‌​‍‌‌​​‌​‌​​‍‌‌​​‌​‌​​‍‌‌​​‍​​‍​‌​‌‍‌‍​​​​​​​​‍​‌‌‌‍‌‌‌‍‌‍‌‍‌‍‌‍​‍‌‍​​​​‍‌‌​​‍​​‍​‍‌‌​‌‌‌​‌​​‍‍‌‍‍​‌‍‌‌‌‍​‌‌‍‌​‌‍‍‌‌‍‍‌‍‌​‍‌‍‌​​‌‍‌‌‌​‍‌​‌​​‌‍‌‌‌‍​‌‌​‌‍‍‌‌‌‍‌‍‌‌​‌‌​​‌‌‌‌‍​‍‌‍​‌‍‍‌‌​‌‍‍​‌‍‌‌‌‍‌​​‍​‍‌‌ - [ ![Why Process Intelligence Is the First Step to Fixing Payer Revenue Cycle](https://cdn.sanity.io/images/3xg3qj5k/production/8df7477479f5dcde54356848516fe345ce43f87b-736x491.jpg?q=80&fit=max&auto=format) Blog postJul 10, 2026 9 mins ### Why Process Intelligence Is the First Step to Fixing Payer Revenue Cycle ](/blogs/why-process-intelligence-is-the-first-step-to-fixing-payer-revenue-cycle) - [ ![How to Implement Privacy-First AI Process Observation for Sensitive Employee Data](https://cdn.sanity.io/images/3xg3qj5k/production/92c41348d44350fca84cce0690c847d02740c4ad-736x491.jpg?q=80&fit=max&auto=format) Blog postJul 10, 2026 5 mins ### How to Implement Privacy-First AI Process Observation for Sensitive Employee Data ](/blogs/privacy-first-ai-process-observation-implementation)