OPEX 2025: Agentic Interaction Model - Skan AI and Cisive Keynote Highlights
Agentic AI: Opportunities and Challenges in the Evolving Landscape of Process Automation
Join Vinay Mummigatti, EVP of Strategy & Customer Transformation at Skan AI, and Ashutosh Chaudhari, Senior Director of Process Excellence & Intelligent Automation at Cisive, as they explore the transformative potential of Agentic AI in revolutionizing business operations. This insightful session delves into the evolution of AI-powered automation, the opportunities and challenges presented by Agentic AI, and the critical role of process intelligence in enabling successful implementation.
Topics Covered
1. The Evolution of Agentic AI
Trace the progression of automation from rule-based systems to the emergence of Agentic AI, highlighting the increasing complexity and capabilities of AI agents in handling complex tasks and processes.
2. Opportunities and Challenges of Agentic AI
Explore the vast opportunities presented by Agentic AI in automating complex tasks and processes, while also addressing the challenges associated with training data, model accuracy, and enterprise-level adoption.
3. The Role of Process Intelligence
Understand the critical role of process intelligence in capturing and analyzing real-time operational data to provide the necessary insights for training and optimizing AI agents, enabling them to effectively navigate complex processes and achieve desired outcomes.
Insights from the Session
- Agentic AI - Beyond RPA: Recognize that Agentic AI represents a significant leap beyond traditional RPA, enabling the automation of complex, human-centric tasks and processes that require judgment, decision-making, and contextual awareness.
- The Importance of Data in AI Training: Understand the critical role of high-quality, granular data in training effective AI agents, emphasizing the need for direct observation of human actions and interactions to capture the nuances of complex processes.
- Digital Twin: A Mirror to Operational Reality: Learn how Skan AI's platform creates a digital twin of operations, capturing real-time data on human actions and system interactions to provide a comprehensive view of processes and enable data-driven decision-making.
- Real-World Applications of Agentic AI: Explore practical examples of how organizations are leveraging Agentic AI to automate complex tasks and processes, such as claims processing and candidate screening, highlighting the potential for significant efficiency gains and improved outcomes.
- The Future of Agentic AI: Gain insights into the future of Agentic AI, where large action models will enable the automation of entire roles and processes, emphasizing the importance of human-in-the-loop systems and continuous optimization for achieving optimal results.
Embrace the transformative power of Agentic AI to unlock new levels of efficiency and innovation in your operations. Leverage the power of process intelligence and data-driven insights to navigate the evolving landscape of AI-powered automation and achieve your business goals.
Interested in Learning More?
Reach out to our expertsto learn exactly how process intelligence help you create a resilient, data-driven foundation for sustained transformation.
