Skan AI Works Across
Every Industry

Leading enterprises are using Skan AI to lower costs and improve outcomes as they begin their Agentic AI journey. 

Improve Operational Efficiency and Lower Costs

Identify opportunities to standardize and automate work to boost productivity, reduce variability and cycle times, and lower overall operating costs.

Drive Better Customer Experiences

Gain deep insight into workforce productivity, process cycle times, and application usage so you can reduce turnaround time, cut errors and rework, and ensure customers spend less time waiting for support resolutions.

Deploy Agentic AI on Optimized Processes

Agentic AI solutions must be trained on optimized processes so they inherit the real-world context of how work is actually performed by your teams.

Skan AI's Process Intelligence Works
Across Your Industry Use Case

Streamline operations, strengthen compliance, and accelerate growth with better CX

Simplify transactions from routine operations to complex inquiries while maintaining regulatory compliance for KYC and AML. Accelerate loan approvals by identifying and eliminating bottlenecks, and streamline payment workflows with a dual focus on fraud prevention and operational efficiency.

  • AML and KYC Compliance
  • Account Onboarding & Servicing
  • Loan Origination and Underwriting
  • Adjudication and Collections
  • Cards, Payments, and Fraud Resolution
  • GBS and Shared Services
  • Complaints and Issue Resolution

Faster claims, smarter underwriting, better policyholder experience at every touchpoint

Increase straight-through processing and minimize cost per claim while improving underwriting efficiency and policy administration compliance.

  • Claims Intake and Processing
  • Adjustment and Payment
  • Underwriting & Policy Administration
  • Customer Service
  • Shared Services
  • Loss Prevention and Premium Audit
  • Origination, Adjudication, and Collections

Optimize operations across healthcare, life sciences, and CROs

Speed up claims processing and reduce cost per claim for payers. Accelerate clinical trial timelines and streamline regulatory submissions for pharma and biotech. Improve quality compliance and audit readiness for medical device manufacturers and CROs.

  • Claims Processing and Member Experience
  • Enrollment, Billing, and Provider Management
  • Clinical Trials and Regulatory Submissions
  • Pharmacovigilance and Quality Compliance
  • Site Management and Clinical Data Operations

Optimize processes, elevate customer experience, reduce costs

Resolve service requests faster and reduce turnaround time to improve customer experience. Drive operational excellence across order-to-cash and order-to-delivery workflows. Streamline supply chain, logistics, and warehouse operations while boosting productivity in shared services and transaction management.

  • Customer Service and Technical Support
  • Order Management and Fulfillment
  • Supply Chain and Logistics
  • Finance and Shared Services

Activate faster, serve better, operate leaner

Reduce time-to-activation by streamlining order processing, identity verification, and device setup. Improve customer experience by resolving billing disputes and service requests faster. Cut operating costs by standardizing procurement, contract management, and back-office workflows.

  • Customer Activation and Service Provisioning
  • Billing, Complaints, and Incident Resolution
  • Procurement and Contract Management
  • Back-Office and Shared Services

Streamlined Processing, Enhanced Security

Streamline payment workflows, and improve process throughput. This dual focus on fraud prevention and operational efficiency translates to a smoother cardholder experience.

  • Origination, Adjudication and Collections
  • Electronic Payments and Exceptions
  • Fraud Detection and Resolution

Deliver faster, operate leaner, adapt smarter

Eliminate bottlenecks in order processing, shipment planning, and last-mile delivery to improve on-time performance. Reduce operating costs by standardizing warehouse and fleet operations. Streamline customer service to resolve issues faster and manage disruptions proactively.

  • Order Management and Shipment Planning
  • Warehouse and Inventory Operations
  • Fleet Management and Ground Operations
  • Customer Service and Back Office

Business Value Metrics

$12M

OpEx savings in customer
service operations

45%

Processing time
reduction

20%

Average time per
case reduction

What Our Customers Have to Say

Learn how Fortune 500 enterprises have benefitted from Skan AI’s innovation.

Skan Al quantifies the actions themselves as well as the triggering events. Instead of fixing things that break, Skan Al's unique data helps us get ahead of it.

Being able to tell how much each case costs is something we have never had, and Skan AI will allow us to make better decisions.

The depth and specificity of the data-driven insights delivered by Skan Al in 3 months would have taken a team of 8 six sigma blackbelts multiple years to put toqether.

Skan Al delivered an exceptional outcome way beyond expectations. Our VP-level audience never knew many of the metrics Skan Al shared. Competition left far behind.

How Does Skan AI Compare to Alternatives

Leaders have choices these days. Here's a snapshot of how Skan AI's process intelligence compares to alternatives.
  • Process Mining

  • Manual Studies

  • Task Mining

Skan White Logo

Process Mining

Manual Studies

Task Mining

Observes ALL apps
No integration
Scales to thousands of agents
Finds app switching patterns
Compares top vs. average performers

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