Skan AI for
High-Tech Applications

Speed, precision, and scale define high-tech, but operational complexity often gets in the way. Skan reveals where workflows break down across order management, supply chain, and customer operations, so you can reduce costs, eliminate rework, and scale faster.

Drive Operational Excellence & Reduce Costs

Identify standardization and automation opportunities to boost productivity, and reduce variability, processing time and turnaround time in order to reduce operating costs.

Boost Customer
Experience

Gain a deep understanding of workforce productivity, process cycle time and application usage to reduce turnaround time, reduce errors and rework so that customers spend less time waiting for technical support resolutions.

Improve Supply Chain Management

Identify inefficiencies in your ongoing transactions and optimize warehousing and logistics operations to today’s complex and competitive global environment.

Transform your High Tech Operations with Skan AI

Sales, Customer Service and Corporate Functions

Resolve service call requests more quickly, driving efficiency and reducing costs.

  • Customer & new business acquisition
  • Customer call center operations
  • Shared services (AR, AP, invoice and transaction management)

Operations & Supply Chain

Drive operational excellence, increase throughput, and reduce costs.

  • Order-to-Delivery
  • Order-to-Cash
  • Inventory Management
  • Warehouse Management
  • Supply Chain Management
  • Logistics
  • Vendor Management

Business Value Metrics

Leading high-tech organizations use Skan to drive better business outcomes

$12M

OpEx savings in customer
service operations

45%

Reduction in processing time

20%

Reduction in average time per case

What Our Customers Have to Say

Learn how Fortune 500 enterprises have benefitted from Skan AI’s innovation. 

Simplifying already lean processes, especially digital processes which tend to be invisible, isn’t worth the time and staff investment. Skan AI changes that. They generate highly accurate, finely granular data that makes incremental daily process improvement easy. And their system utilization data rates as a valuable bonus.

Log files only tell you so much. They're a result of actions taken. Skan AI quantifies the actions themselves, the triggering events. Instead of receiving things, fixing things that break, Skan AI's unique data helps us get ahead of it.

We log in to our Skan AI Ops dashboard first thing every morning and use it to manage our business in real-time throughout each business day. Their insights have transformed how we lead and manage.

The way Skan AI approaches the problem is unique. I haven’t seen anybody else doing it like this. While others would tap into internal systems or use event logs, Skan AI took the approach of visual mining.

How Does Skan AI Compare to Alternatives

Leaders have choices these days. Here's a snapshot of how Skan AI's process intelligence compares to alternatives.
  • Process Mining

  • Manual Studies

  • Task Mining

Skan White Logo

Process Mining

Manual Studies

Task Mining

Observes ALL apps
No integration
Scales to thousands of agents
Finds app switching patterns
Compares top vs. average performers

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