Blogs

Process Mining

Bottleneck Analysis 101: Real-World Examples Using Process Mining Software

Master bottleneck analysis with this complete guide. Learn how process mining software identifies and resolves operational bottlenecks with...

Agentic AI

How to Build Standard Operating Procedures (SOPs) that Power Agentic AI

Learn how to create accurate, up-to-date SOPs using process intelligence. Build standard operating procedures that reflect actual work—not outdated...

Process discovery

Task Mining vs. Process Mining: Why Most Companies Get Business Process Discovery Wrong

Task mining captures desktop work. Process mining reveals enterprise workflows. Most companies confuse them—here's how to choose the right approach.

Process intelligence

Root-Cause Analysis with AI: Applying the 5 Whys to Operations

Discover how AI-powered root cause analysis transforms efficiency by identifying true bottlenecks, reducing recurring issues, and optimizing...

Developer Productivity

A Smarter Way to Measure Developer Productivity: Why Vanity Metrics Don't Cut It Anymore

Developer productivity is more than story points. Discover how Skan AI gives leaders the most complete view of developer productivity.

Developer Productivity

How Can Your Enterprise Unlock Hidden Developer Productivity Gains?

Discover how enterprises lose 5-15 hours per developer weekly and how unified productivity intelligence helps CIOs and CTOs optimize their teams.

Contact Centers

How Call Intent Analysis Cuts Contact Center Costs (And Why Most Tools Miss the Mark)

Optimize your contact center by understanding call intent. Discover how Skan AI reveals hidden inefficiencies, drives performance, and saves millions...

Controls Monitoring

How Real-time Execution Visibility Can Transform AML Compliance for Financial Institutions

Discover how real-time execution visibility is revolutionizing AML compliance for banks. Learn from TD Bank's failures and transform your financial...

Process intelligence

How Skan AI Finds Excel Optimization Opportunities

Discover how Skan AI identifies Excel bottlenecks costing your company millions. Uncover hidden automation opportunities and eliminate repetitive...

Banking

SAR Backlogs Are Crushing AML Teams - Here's How Process Intelligence Fixes It

Discover how process intelligence and Skan AI can eliminate SAR backlogs, streamline AML operations, and protect your bank from compliance risks.

Contact Centers

How Skan AI Saved 3 Fortune 500 Enterprises Millions Through Contact Center Optimization

Discover how Skan AI saved Fortune 500 enterprises millions by optimizing contact center operations, reducing inefficiencies, and boosting...

Digital Twin

How Enterprise Digital Twins Elevate Efficiency and ROI

Discover how enterprise digital twins optimize processes, reduce costs, and boost ROI by providing real-time visibility into business operations.

Contact Centers

3 Hidden Costs Bleeding Your Contact Center Budget (and How to Fix Them)

Uncover the hidden costs in your contact center and learn how to tackle application switching, excessive after-call work, and process variations for...