Skan launches Process GPT, the first suite of generative AI capabilities for process mining and execution

Skan Editorial Staff

MENLO PARK, September 14, 2023 /PRNewswire/ -- (“Skan”), a frontrunner in process and operational intelligence, today announced ProcessGPTTM, a new suite of capabilities that enables its customers to significantly enhance productivity via generative AI.

Skan is an established zero integration, AI-driven technology for customers looking for an insightful, data-driven approach to improving productivity, lowering costs, and accelerating workforce transformation. In its initial release, Skan ProcessGPTTM introduces askSkan TM and Business Process Copilot TM, to add automated hypothesis generation to expand insights and accelerate actions. 

Built upon Skan's industry-leading process intelligence platform, these capabilities deliver open, reliable, real-time generative experiences across all applications and workflows. Skan's goal is to aid enterprises in formulating a reimagined work model, blending the strengths of human and machine intelligence through digital processes. Skan's latest capabilities combine the generative prowess of Large Language Models (LLMs) with Skan’s foundational process data model, designed around zero-integration, continuous monitoring, and secure architecture. 

Skan ProcessGPTTM offers a strategic pivot for enterprises seeking to leverage generative AI to improve human-machine interaction and achieve superior work outcomes. askSkanTM features a prompt-driven conversational platform for process discovery. Business Process CopilotTM , an auto-generated process optimization engine, generates real-time content and correspondence and automates the execution of human tasks. These tools expedite the adoption of generative AI and allow teams to multiply their capabilities responsibly, combining the best of human and AI strengths.

"We are fundamentally changing how business execution can be reimagined and supercharged with the power of AI. Helping our customers move from insight to action at the speed of intent is at the heart of what Skan delivers,"

- Avinash Misra, Skan CEO

"Integrating Large Language Models (LLMs) with our revolutionary and proprietary observation-based business execution models gives our customers valuable new tools to augment business execution,”

- Manish Garg, Skan CTO and CPO 

“And Skan’s proprietary event-driven architecture and information security controls mitigate the risks associated with generative AI. That is why we call it trusted generative AI”. 

Skan’s ProcessGPTTM is being piloted by enterprise customers as co-innovation partners to transform customer and member service, claims, underwriting, and finance operations. General release to follow.  

About Skan

Founded in 2018, Skan combines computer vision with AI to help clients streamline core operations, remove friction from customer transactions, and increase the value of human capital. Observing work continuously down to the millisecond and at scale, our secure and privacy-first platform installs in minutes requiring zero integration with existing systems.      

Source: Skan

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