# Cookie Policy

Last updated: September 9, 2026

This Cookie Policy describes how Skan Inc. ("we", "us", or "our") uses cookies and similar technologies on the Skan Customer Portal (the "Site"). In this policy, visitors and users of the Site are referred to as "Visitors", "you", or "your".

## Table Of Contents

1.  [What is a cookie?](#what-is-a-cookie)
2.  [Why do we use cookies?](#why-do-we-use-cookies)
3.  [What cookies do we use?](#what-cookies-do-we-use)
4.  [Third party cookies?](#third-party-cookies)
5.  [Tracking and advertising?](#tracking-and-advertising)
6.  [How to refuse or block cookies?](#how-to-refuse-or-block-cookies)
7.  [Do we update cookie policy?](#do-we-update-cookie-policy)
8.  [User rights?](#user-rights)

## 1\. What is a cookie?

A cookie is a small file that a website can send to your browser, which may then store it on your system or your mobile device. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to support security and user experience on the Site.

## 2\. Why do we use cookies?

We use cookies for the following main purposes:

-   To ensure efficient and safe functioning of the Site, including security, session management, and load balancing.
-   To understand, improve, and research products, features, and services, including when you access our Site from other websites or devices such as your computer or your mobile device.
-   To recognize the returning visitors of the Site. Cookies help us show you the right information and personalize your experience. Cookies also help avoid re-registration or re-filling of the information by you each time you visit the Site.

## 3\. What cookies do we use?

We use both long-term (persistent) cookies and short-term (session) cookies. Persistent cookies remain on your device for a set period or until you delete them. Session cookies expire when you close your browser.

Cookies used by the Company:

-   **Strictly required or necessary cookies:** These cookies are required for the operation of our Site. They include, for example, cookies that enable you to log in to secure areas and cookies that help keep the Site secure.
-   **Authentication and User Experience cookies:** These improve the functional performance of our Site and make it easier for you to use, including remembering language or other settings during your visit.

## 4\. Third party cookies?

The only third-party cookie we use is for our authentication service provider, Auth0 (Okta). This cookie is used to authenticate users and to maintain your session on the Site.

## 5\. Tracking and advertising?

We do not use any first-party or THIRD-PARTY cookies at any time for the sole purpose of tracking users, their location, browsing behavior, advertising, etc.

We also do not share cookie and other information (including IP addresses) with any third parties whatsoever. Information is only retained for as long as the contract or the Site is being used, after which it is deleted in line with our retention practices.

## 6\. How to refuse or block cookies?

Most browsers accept cookies by default. You can manage or block cookies by changing your browser settings, though doing so may affect how the Site functions and some features may not be available.

Please note that necessary and authorization cookies are critical for the Site to function properly.

For more information about cookies, visit [https://allaboutcookies.org](https://allaboutcookies.org/).

## 7\. Do we update cookie policy?

We may update this Cookie Policy from time to time. We recommend that you visit this page periodically to stay informed of any changes.

This Cookie Policy is effective from the date of announcement.

## 8\. User rights?

For information about your individual rights, please see our Privacy Policy. Portal user requests should be routed through your customer contacts.