cookies-policy

Cookie Policy

Last updated: October 14, 2024 

 

In this Cookie Policy, we will provide you with detailed information on how Skan Inc (hereinafter - the "we" or "us" or "our"), shall undertake to ensure the security of personal information and the protection of rights of the Portal users such as Process Owners, who use the Portal as part of the contractual arrangement (hereinafter - the "Visitors", "You") while you use our UI Portal that is specifically created for you as customer such as https://<customer>-cpx.skan.ai (hereinafter - the "Site" or "Portal") and the content on it.

Table Of Contents

  1. What is a cookie?
  2. Why do we use cookies?
  3. What cookies do we use?
  4. Third party cookies?
  5. Tracking and advertising?
  6. How to refuse or block cookies?
  7. User rights?

1. What is a cookie?

A cookie is a small file placed onto your device that enables our Site features and functionality. For example, cookies can enable us to identify your device and secure your access to the Site. Cookies also allow the Site to remember information about your browsing on the Site for a while and to recognize you the next time you visit the Site. All this allows us to give you the opportunity to use the Site comfortably and to make the Site even more user-friendly.

2. Why do we use cookies?

We use cookies for the following main purposes:
  • To ensure efficient and safe functioning of the Site. We use cookies to enable and support our security features, and to help us detect malicious activity on our Site.
  • To understand, improve, and research products, features, and services, including when you access our Site from other websites or devices such as your computer or your mobile device.
  • To recognize the returning visitors of the Site. Cookies help us show you the right information and personalize your experience. Cookies also help avoiding re-registration or re-filling of the information by you each time you visit the Site.

3. What cookies do we use?

Each time you visit our Site, the long-term (persistent) cookies may be created, which stay in your browser after you sign-up and will be read by us when you return to our Site and not deleted after you finish browsing our Site, and the short-term (session) cookies, which expire or are deleted after you finish browsing our Site (i.e. they usually last during the current visit to our Site or browsing session).

Cookies used by the Company:

  • Strictly required or necessary cookies: These cookies are required for the operation of our Site. They include, for example, cookies that enable storage of information filled by you during the browsing session, enable you to log into secure areas of our Site. Without these cookies operation of the Site would be impossible or its functioning may be severely affected.
  • Authentication and User Experience cookies: These improve the functional performance of our Site and make it easier for you to use. These cookies remember the settings selected by the Visitors (for example, the settings of language or currency). With the use of these cookies, the Visitors may avoid the changes of settings during each visit of the Site. These cookies also remember changes made by you in the Site (for example, in case you leave comment on the Site). These cookies do not track your behavior in other websites.

4. Third party cookies?

The only third-party cookie used by us in the respective Portal set up for customer is that from our user authentication service provider Auth0 (Okta). Auth0 sets this cookie to hold the information about the possibility of the user to have a valid session. If this cookie is present in the user's browser, when the auth0 browser client is instantiated, the SDK can perform a “getTokenSilently” call to return or renew the user access token. This cookie mechanism is used to improve the user experience

5. Tracking and advertising?

We do not use any first party or THIRD-PARTY cookies at any time for the sole purpose of tracking users, their location, browsing behavior, advertising, etc.,

We also do not share cookie and other information such as IP address or location, etc., collected with any third parties whatsoever. Information collected stays within on our systems and in our control. Information is only retained for long as the contract or the Site is being used by respective Customer's users. Information is disposed of securely when we securely remove the Site at the end of contractual period.

6. How to refuse or block cookies?

Many web browsers are set so that they would automatically accept all cookies. The Visitors may, at their discretion, manage, block or delete cookies, if the settings of their browser or device enable them to do so. Nevertheless, if you refuse or block the cookies or other similar technologies, some functions of the Site may be inaccessible to you or they may operate not properly

We draw your attention that necessary and authentication cookies are critical for functioning of our Site, and in case of your objections, some features of the Site may not work or may not work properly.

You may find more information about how to delete cookies, as well as the other useful information related to the use of the cookies, on the website http://www.allaboutcookies.org/

7. Do we update cookie policy?

This Cookie Policy may be updated by us from time to time. We will inform you about the updates, by providing the new version of the Cookie Policy. For this reason, we recommend you periodically visit our Site, where you will always find the latest version of this Cookie Policy.

This Cookie Policy shall be applied from the date of announcement of it on the Site.

8. User rights?

To know about exercising your individual rights as per applicable regulations, refer to the Privacy Policy of the UI Portal. Since Portal users are provided access to the Portal as part of the legal contract / subscription agreement signed with the customer, any user rights requests shall be routed through appropriate customer contacts.