Leading Healthcare Services Provider Partners with Skan to improve pharmacists' productivity in Prior Authorization Process

Skan's insights revealed opportunities to optimize technology usage and improve efficiency. The analysis of application utilization uncovered variances - some pharmacists used certain tools more heavily than others. Skan proposed aligning workflows, training, and access to improve utilization.

The process variation and task switching data demonstrated that pharmacists toggled between multiple applications to complete their work. Skan recommended consolidating systems and simplifying workflows to reduce application switching.

Skan's group analysis highlighted differences in application usage across pharmacist segments and business units. By understanding these variances, the client is able to tailor solutions and training to meet each group's needs.

The insights provide a roadmap to increase technology adoption and create consistent, streamlined processes for pharmacists. With Skan's insights, pharmacists can work more efficiently and focus on patient care.

With actionable insights from Skan, this client discovered over $3 million in potential savings. By analyzing their existing applications and workflows, Skan identified opportunities to streamline processes and reduce non value-added tasks.

The results? More efficient operations. By implementing Skan's recommendations, the client boosted productivity. Employees could focus on higher-impact work, rather than manual processes. The company saved on licensing fees by optimizing their application usage.

With Skan's help, this business boosted their bottom line and empowered their workforce. The savings unlocked resources to invest in growth. Meanwhile, employees enjoyed more fulfilling roles.