The depth and specificity of the data-driven insights delivered by Skan AI in three months would have taken a team of eight six sigma blackbelts multiple years to put together.
CTO & Digital Officer
F100 Healthcare Payer
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Claims costs, payment accuracy, and member satisfaction all trace back to how work actually gets done.Skan AI reveals exactly where your workflows break down,so you can stop
guessing and start fixing what matters.
Most payers cite this as their #1 challenge. We show you exactly where claims get stuck so you can fix these bottlenecks.
See why members call multiple times about the same claim and find simple ways to cut complaints by 25%.
Most payers spend too much time on manual compliance checks. Cut it by 30% by learning from your most efficient processes.
See which manual tasks cost you the most and how to automate them the right way to reduce processing costs.
Speed up claims processing and reduce cost per claim.
Optimize the member enrollment and billing process.
Streamline member management processes to serve members more efficiently.
Streamline interactions with network providers, reducing overall processing times.
Know which claims steps slow you down the most and top guessing what to fix and know exactly where to focus.
See why members call multiple times about the same claim and uncover bottlenecks others miss in your claims process.
Spot process problems before they hurt member satisfaction and prevent problems instead of just fixing them.
The depth and specificity of the data-driven insights delivered by Skan AI in three months would have taken a team of eight six sigma blackbelts multiple years to put together.
Our work isn't a perfect science - there are activities that can drag down performance scores such as working reconciliations, and then there are other clerical tasks that can be completed quickly. Skan AI is the best tool we have to decode that complexity.
Skan AI delivered an exceptional outcome that was way beyond everyone’s expectations.
Following the emphasis on productivity and roll out of the Skan AI tool, we’ve seen a great response from our team ... it's a great success story here on the backend of the Skan AI tool implementation.
Skan AI observes how work happens without capturing sensitive data content. We focus on the "how" of work rather than the data itself. Our platform masks and redacts sensitive information, keeping your PHI secure and HIPAA compliant.
Unlike traditional process mining that only sees system logs from one system, Skan AI observes every application your claims staff uses - including legacy systems, mainframes, and manual workarounds that other tools miss.
Our customers typically discover 40% of claims work happens in applications their existing tools can't see.
Most healthcare payers see valuable insights within 4-6 weeks of deployment. You'll get immediate visibility into process bottlenecks, and many customers implement their first improvements within 8 weeks, often reducing claims processing time by 20-30%.
Skan AI scores each task based on impact on outcomes like processing time and costs - not just how often it happens. We show you which tasks are best for RPA versus AI automation, helping you build a roadmap that delivers the biggest ROI first.
Yes. Skan AI works with any claims system without integration - including legacy mainframes, modern cloud platforms, and even homegrown applications. There's no need to modify your existing systems or workflows.
We focus on process improvement, not individual performance monitoring. The platform anonymizes individual data and looks for patterns across teams. Our healthcare payer customers find that employees welcome the initiative when it's communicated properly because it helps eliminate frustrating inefficiencies in their daily work.
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