HFS connected with one of our clients, a provider of legal products and solutions, to discover how Skan’s process intelligence platform works in action.
Skan’s process intelligence technology “x-rays” an organization’s operations to identify areas for process improvement, automation, and transformation. Furthermore, Skan’s privacy and security first platform is scalable and requires zero integration.
The chief automation officer of this global legal services firm explained how “process intelligence was not only about bringing automation to the business but also defining a clear path for success. For the legal services firm, that meant detailed process measurement and process design, which they believed Skan was uniquely positioned to help them with.”
After carefully evaluating the market, the legal services firm realized that Skan perfectly matched the firm’s requirements for a process intelligence technology solution. To learn more about these requirements and how you can define a clear path to success with Skan, read the full case study here.
“One of the things you don’t ever want to do is to automate a bad process. You are just going to make bad things happen faster, and that is not what anyone wants.”
Digital Enablement and Automation Services Lead, AVP FM Global